I recently got quoted in an article by the Inc. Magazine along with Pradeep Chopra of Digital Vidya and others.
Online Reputation Management is a key deliverable when it comes to working for brands on Social Media. Over the past two years, I have been associated with it and still continue to figure out better ways of separating the signal from the noise.
In my quest to bring up a sound listening framework and tool, we at Media Redefined have had several achievements and insights to share with.
You may want to download it to read it offline. Here is a copy of the article;
If you’re interested to know what are your customers talking about you and where, get in touch.